Welcome to the Opulent Collection!

Privacy Policy

1. Your private information is never sold or shared outside of the salon organization. Only your service provider, salon owners, and necessary employee with traceable logins have access to your information, such as booking history, and credit card details.

2. Your private information; including but not limited to appointment history; payment details; will be securely stored in our salon database. It will not be misused or shared outside of the organization.

3. Your contact information is required in order for the salon to clearly communicate appointment details and reminders, product and marketing initiatives, and business announcements.

Cancellation and No-Show Policy

1. Every client is important to us; and we understand things come up that may cause you to miss your appointment. With that in mind, we also want to give your appointment the time and attention it deserves.

• As a result, we respectfully request at least 24 hours' notice if you need to cancel or make changes to your appointment time. Failing to give 24 hours' notice will result in a 50% charge of your booked service. Any no shows will be charged 100% of their service amount.

Late Policy

1. Please be sure to arrive on time for your appointment.

2. Arriving late may result in your appointment being canceled or rescheduled.

1. Please call us on (267-606-2841) if you know you are going to be over 10 minutes late, so we can advise you on whether or not to attend your appointment. Refund Policy

2. Our Goal is for each client to love their results. In the result that you are dissatisfied with your service(s), our refund policies are laid out as such.

3. Services received cannot be refunded. We will gladly adjust any service you receive within three (3) days of your appointment. If you are satisfied with the work performed, please return to the salon, so your hair can be visually inspected. At that time, we will make every effort to correct any problems to your satisfaction by rescheduling you with the stylist who performed the initial service, at no additional charge to you.

4. Refunds for products purchased will only be considered if presented within seven (7) days of purchase. Products can only be refunded if unused and in its original packaging. If a product is opened or used, it is possible that a restocking fee will be charged. For all product refunds, a receipt of purchase is necessary.